Contact Us
We’re here to help. Reach out with any questions about your account, programs, or billing.
For account, billing, and general inquiries. We typically respond within 24 hours.
Address
8 The Green STE B, Dover, DE 19901
Neurotoned LLC
Support Hours
Monday–Friday, 9:00 AM – 5:00 PM ET
We observe major US holidays.
Common Topics
- Billing & SubscriptionsQuestions about charges, cancellations, or refunds
- Account AccessHelp with login, password reset, or account settings
- Program ContentQuestions about specific programs or exercises
- Technical IssuesVideo playback, browser compatibility, or app issues
- Privacy & DataData deletion requests, privacy concerns, or CCPA/GDPR inquiries
For urgent matters, please include ‘URGENT’ in your email subject line. For privacy-related requests (data deletion, access requests), please email support@neurotoned.com with the subject line ‘Privacy Request’.